Grounded in trauma-informed and relational approaches, Charlotte is particularly interested in how past experiences and relationships shape the way we see ourselves, connect with others, and respond to challenges in the present. She also integrates cognitive and behavioral strategies when helpful, allowing therapy to include both deeper exploration and practical tools for change.

Charlotte’s clinical background includes extensive work with children and adolescents impacted by trauma, attachment disruptions, grief, foster care involvement, and complex family dynamics. This experience continues to inform her understanding of how relationships, environment, and life experiences intersect with emotional well-being.

At the heart of their work is a belief that many of our struggles are rooted in attachment wounds and long-standing relational patterns. Annie works relationally, paying attention to how these patterns show up both in and outside of the therapy room, and helping clients gently loosen what no longer serves them. She leads with empathy and curiosity, creating a space built on trust and genuine connection so clients feel safe enough to explore, heal, and build more fulfilling relationships, both with others and with themselves. 

Drawing from attachment and psychodynamic approaches, Shana is passionate about making these evidence-based methods accessible and approachable for everyone. Her commitment to creating a supportive, client-centered environment inspired the foundation of Upstream, where individuals and families can feel understood, valued, and empowered on their journey toward wellness.

Shana has worked in a variety of contexts and levels of care including outpatient, PHP/IOP, inpatient, and the ER. Through her work, she continues to lead with empathy and expertise, ensuring that every client receives personalized care grounded in trust and genuine connection.